New consumer ombudsman to handle car complaints New free online service to help consumers complain about buying cars, repairs and servicing A new free ombudsman service has been launched to help consumers pursue complaints about second hand cars.
The new Consumer Ombudsman hopes to fill the gaps in the existing system that leaves people confused about where to turn. The current setup often forces consumers to accept a company's final decision or pay out to go through small claims court.The new ombudsman will handle all consumer complaints, with a particular focus on secondhand cars and car repair work including servicing. The service is UK based, with 'no problem being too small'.The launch comes as the latest figures reveal there were 66 million complaints where can u buy louis vuitton bags about products and services last year equating to a complaint every 1.2 seconds.Lewis Shand Smith, chief ombudsman at Ombudsman Services louis vuitton mens shoes size 9 said: "Our research shows that as a nation we're complaining more than ever before, but that frustratingly we don't always know where to go. Finding the best car finance deal"As a result, we've opened our doors to complaints in any sector.
This is good for consumers because it will provide swift, independent resolution to a problem without the risk of legal bills and drawn out court proceedings."It's also good for business as louis vuitton shoes usa having a proper redress system in place means they will build up consumers trust."Car owners will be able to turn to the Consumer Ombudsman to step in provided they have given companies a "reasonable amount of time" of up to eight weeks to resolve a recharge agenda louis vuitton problem.
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